FAQ
Frequently Asked Questions
Clear answers for importers evaluating customs brokerage, CARM compliance, and duty management options in Canada.
What is CARM and do I need to register?
CARM (CBSA Assessment and Revenue Management) is CBSA's digital platform for managing import duties, taxes, and compliance. All commercial importers in Canada must register on the CARM Client Portal. Failure to register can result in delayed releases and non-compliance with CBSA requirements.
What is a security bond and why do I need one for CARM?
A security bond (also called a customs bond or surety bond) guarantees payment of duties and taxes to CBSA under the Release Prior to Payment (RPP) privilege. Without RPP, your shipments must be paid before release, which significantly slows clearance. Ezcustoms can guide you through bond procurement options.
Can my customs broker manage CARM for me?
Your customs broker can be delegated as a secondary account holder in your CARM portal and can file entries on your behalf. However, the importer of record is directly responsible for their CARM account, security bond, and payment obligations. Ezcustoms manages the delegation setup and provides ongoing compliance support.
What is Release Prior to Payment (RPP) in CARM?
Release Prior to Payment (RPP) is a CARM privilege that allows importers to receive their goods before paying duties and taxes. It requires a security bond and is essential for avoiding payment holds at the border. Without RPP, payment must be made before CBSA releases the shipment.
What happens if I don't comply with CARM requirements?
Non-compliance with CARM can result in delayed customs releases, revocation of Release Prior to Payment privileges, CBSA penalties, and potential suspension of your import privileges. Ezcustoms helps you stay compliant and up to date with CARM system changes.