FAQ
Frequently Asked Questions
Clear answers for importers evaluating customs brokerage, CARM compliance, and duty management options in Canada.
What does a customs broker do for import clearance in Canada?
A licensed customs broker prepares and files the customs entry on your behalf, classifies your goods under the correct HS tariff code, calculates duties and taxes, submits the declaration to CBSA, and obtains release authorization. They act as your authorized agent with CBSA.
How long does customs clearance take in Canada?
Customs clearance in Canada typically takes a few hours to one business day for routine shipments with complete documentation. CBSA examinations, missing documents, or permit requirements can extend this to several days. Pre-arrival filing helps speed up the process.
What documents are needed for import customs clearance?
Standard documents include the commercial invoice, packing list, bill of lading or airway bill, and any required permits or certificates (e.g., CFIA, Health Canada). Ezcustoms will confirm the full document checklist for your specific commodity.
Can you clear customs at any Canadian port of entry?
Yes. Ezcustoms files customs entries at all major Canadian ports including Vancouver, Prince Rupert, Toronto (Pearson/GTA), Montreal, Halifax, and all other CBSA-designated entry points across Canada.
What is the difference between customs clearance and customs examination?
Customs clearance is the standard process of filing and releasing a shipment. A customs examination is when CBSA physically inspects the shipment before release. Ezcustoms coordinates examination logistics, including devanning and restuffing, to minimize delays.
Do I need a customs broker or can I self-clear?
Commercial importers can self-clear, but must register with CBSA and manage their own entries, classifications, and CARM portal obligations. Most businesses use a licensed customs broker to ensure accuracy, avoid penalties, and save time.